What we collect, why we collect it, who else sees it, and how to make us delete it. Specific, not vague.
Last updated: 21 August 2026
Who's responsible for your data
TheVibeNestSocial, based in Ahmedabad, Gujarat, India, decides how your personal data is used and is responsible for looking after it. You can reach us any time at hello@vibenestsocial.com.
What we collect
Only what the thing you're doing actually needs:
- When you book: your name, email, phone number, and optionally your Instagram handle. Plus the event, ticket type, seats, amount and any coupon.
- When you pay: our payment partner handles your card or UPI details — we never see or store them. We keep the order reference, payment reference, amount and status so we can prove what you paid and refund it.
- When you create an account: your email, and a password if you set one. Sign-in codes are single-use and short-lived.
- When you fill in your profile: whatever you choose to add, including a photo.
- When you attend: whether you checked in, and any review or feedback you leave.
- Photos and video from events, which may include you — see the Photos section below.
- When you accept our terms: the date, the exact wording you agreed to, and your IP address and browser, kept as a record of that agreement.
- If you arrive through a friend's referral link: a cookie recording who referred you, so their invite gets credited. It holds a referral code, not your identity.
- Basic analytics about pages visited and how the site performs.
Why we use it
To confirm and run your booking, get you through the door, send your ticket and receipt, and refund you if plans change.
To keep the community safe — which sometimes means knowing who was in a room, and keeping a record of conduct reports.
To tell you about upcoming events, if you've asked us to. Every one of those emails has an unsubscribe link, and unsubscribing never affects your bookings.
To understand what's working on the site and make it better.
To meet legal obligations — tax records, payment records, and responding to lawful requests.
Who else sees it
We never sell your data, and we don't share it for anyone else's advertising. We do use these providers to run the service, and they only get what they need to do their part:
- Razorpay — to take payments and issue refunds.
- Supabase — to host our database, account sign-in, and uploaded images.
- Zoho — to send transactional and community email.
- Google Analytics — to measure site usage.
- Render — to host the site.
- Venues and hosts — a guest list for the event you booked, so we can check you in.
Photos and video
We photograph events and publish them to show what the community is like. If you'd rather not appear, tell a host on the day or email hello@vibenestsocial.com and we'll keep you out and take down anything already up. The full detail is in our Terms of Service.
In the member gallery, photos can be tagged. Only you can remove your own tag, and only signed-in members can see tags. We don't show members to each other beyond that.
How long we keep it
Not forever, and not arbitrarily:
- Booking, payment and refund records: eight years, because tax and dispute rules require it.
- Consent records: as long as we hold the related booking, since their whole purpose is to evidence it.
- Account and profile data: while your account is open, then deleted within 90 days of closure — apart from records we're required to keep.
- Marketing preferences: we keep a record that you unsubscribed, permanently, so we don't accidentally email you again.
- Event photos: while they're part of our story, or until you ask us to remove them.
- Analytics: aggregated, and retained per Google's default settings.
Your rights
Email hello@vibenestsocial.com and we'll act within 30 days. You can ask us to:
- Show you the data we hold about you, in a portable form.
- Correct anything that's wrong — most of it you can edit yourself in your account.
- Delete your data, and close your account. We'll explain anything we're legally required to keep.
- Stop sending you marketing, without affecting your bookings.
- Withdraw a consent you've given, including photo consent.
- Nominate someone to exercise these rights for you if you can't.
Cookies
We use a small number: one to keep you signed in, one to remember a referral if you came through a friend's link, and analytics cookies to measure usage. You can clear or block them in your browser — sign-in won't work without its cookie.
Children
Our events and this site are for adults. We don't knowingly collect data about anyone under 18. If you believe we have, tell us and we'll delete it.
Keeping it safe
Data is encrypted in transit, access is limited to the people who need it, and passwords are never stored in a readable form. No system is perfect — if a breach ever affects you, we'll tell you and the regulator as required, rather than hoping you don't notice.
Complaints
If we've got something wrong, write to hello@vibenestsocial.com. We'll acknowledge within 2 working days and aim to resolve within 15 days. You also have the right to complain to the Data Protection Board of India.
Come as you are. Leave with collaborators, clients and friends. The next gathering is waiting for you.