Code of Conduct

Treat everyone with warmth and respect — regardless of gender, background, faith, orientation, ability or how new they are. Everyone was new here once.

Great conversations come from genuine curiosity. Respect boundaries and consent — a 'no' (spoken or unspoken) is always the end of it. VibeNest is not a place for unwanted advances.

Show up as yourself, put the phone away, and give people your attention. The magic only happens when you're actually in the room.

We have zero tolerance for harassment, discrimination, or self-serving behaviour that treats the community as a lead list. Anyone who breaks this is removed — no exceptions.

If something feels off at an event, find a host immediately. We've got you.

So there's no ambiguity later, this is the behaviour that gets someone removed:

Every event has a group chat for the people coming to it. Before the event it's for sorting out lifts, timings and what to bring; afterwards it stays open to the people who actually came, so you can keep in touch with whoever you met.

Everything in this Code applies there exactly as it does in the room. A group chat is a VibeNest space, not a private one.

Our team is in every group. We can read what's posted, remove a message, stop someone posting, take someone out of a group, or close a group entirely. We'd always rather have a quiet word first — but we won't wait for permission if someone's safety is at stake.

You appear by name only. Nobody in a group can see your email address or your phone number, and we never show them.

In the moment, find a host. They can move you, seat you elsewhere, ask someone to leave, or get you home — you don't need to explain yourself first.

Afterwards, or if you'd rather not raise it on the day, email hello@vibenestsocial.com. It reaches the founding team, not a queue.

You can report on someone else's behalf, and you can report anonymously — though it limits what we can act on, since we may not be able to check the account.

Two different things, and we treat them differently.

Taking you out of a group affects that one event's chat. You keep your booking, and you're welcome at the next thing.

Being barred is the serious one. You can't sign in, you can't book, and you're out of every group. Bookings you're holding are cancelled and the money isn't refunded — that's the consequence of a serious breach, and it's set out in our Terms.

It also means you won't be let into an event even if you get a ticket another way — on a friend's booking, a new email address, or from someone reselling. Our team checks at the door.

We only do this for a genuine breach. A person decides it, never an automatic tally of reports, and we write down why. It isn't permanent by default: write to us and a human will read it and reply.

Either way we'll normally tell you what happened and why, unless saying so would put someone else at risk.

We take it seriously and we move quickly. Depending on what happened, that means a conversation, a warning, being removed from an event, being barred from future events, or having an account closed. Serious cases go straight to removal without a warning first.

We'll tell the person who reported it what we did, as far as we're able to without exposing anyone else's private details.

Where someone is removed for a serious breach, their ticket isn't refunded — and if they've damaged the venue, someone's property, or caused a cost or claim against us, they're the one who owes that, not us. See our Terms of Service.

If behaviour looks like it crosses into a criminal matter, we'll support whoever was affected in taking it to the police, and we'll cooperate with them.

Reporting something in good faith will never count against you. Retaliating against someone for reporting — or pressuring them to withdraw it — is itself a breach, and we treat it as one of the serious ones.